![]() Speed guarantee does not apply to 4G backup router. Compatibility: You are responsible for ensuring that security alarms or other critical business services are compatible & will continue to work in an outage. Restrictions: in the event of a power failure or broadband outage, calls to emergency services using VOIP technology via your broadband won’t be possible (even if you have 4G backup). Premium rate numbers & international numbers charged separately - see our tariff guide. See our tariff guide, for details of our pay per use call charges. Calls are not included in the Essential pack. Unlimited UK calls: Pro and Plus packs include calls to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy. Report to the Sky Connect Customers Services Team to claim. Requires working 4G back-up with coverage connected to mains power. Stay connected guarantee: If your 4G back-up does not activate within 90 seconds of a reported broadband outage, we'll add a one-off £25 credit to your Sky Connect account. Additional setup charges may apply if a standard installation is not possible. 4G backup: coverage and engineer installation required for Pro & Plus, cost £79. Installation: Self-installation of Sky Broadband Hub and Voice Hub required. Sky will not be liable if your existing provider fails to cancel your existing service. If Virgin or non-Openreach provider, you must manage and cancel your existing service once you have switched. ![]() Switching: we will manage your switch if from a provider on Openreach network. Essential pack available on 12-month term only. Term: 12, 24 and 36-month terms available for Pro and Plus packs. Speeds: varies by location – check our speed checker or call us for speed estimate. ![]() General - Broadband: All prices exclude VAT at 20%. 4G backup included with Pro and Plus packages only. Ultra-reliable service: thanks to our automatic 4G backup. all devices connected via WiFi only) and the ability to choose which devices failover to the 4G network (vs. integrated antennae) the option to connect a single critical device directly into the router (vs. No cash alternative.Ĭlaims: UK's only business-grade 4G backup service: based on a comparison against the UK’s leading SME broadband and voice service providers, Sky Connect is the only provider to offer a 4G backup service including adjustable external antennae for enhanced signal strength (vs. Offer available to UK business that have a Sky Business TV Subscription - excludes Channel Islands, Isle of Man, Ireland & Northern Ireland. term offer: New Sky Connect customers only: excludes any fees/charges for add-ons or usage fees. Sky Business TV offer: 12-months free on any Sky Connect package on 36-month min. You’ll be refunded subscription payments paid (excludes delivery, install, add-on and usage fees).Ĭall charges: may apply if you call from a non-Sky line, please check your provider’s tariff guide. term (excludes offers ending, add-ons or usage fees).ģ0-day money back guarantee: To cancel without early termination charges, contact us within 30-days of activation. **Price lock guarantee: no increase to monthly subscription payments during the min. Standard Ultrafast speeds up to 150/28 Mbps – varies by location. Superfast Speeds up to 76/19 Mbps – varies by location. Prices may increase following the guaranteed offer period. Price lock guarantee: We won't increase your monthly subscription payments for the first 12 months of your Minimum Term. Unlimited UK calls: to 01, 02, 03, UK mobiles and Isle of Man numbers (excludes Channel Islands, indirect access, dial-up internet & 070 numbers) – subject to Sky’s Acceptable Use Policy. Pro £29.95 p/m in year 1 vs the price of Pro £39.95 p/m in year’s 2 and 3. Saving worth £120: based on a comparison of the offer price of Essential £19.95 p/m in year 1 vs the price of Essential £29.95 p/m in year’s 2 and 3. terms only (excluding any fees or charges for delivery, engineer installation, Add-ons or Usage Fees) standard terms and prices after. Pro £29.95 a month for 12-months, £39.95 a month after offer on 24/36-month min. October Offer: Essential £19.95 a month for 12-months, £29.95 a month after offer on 24/36-month min.
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